Published: 2019-09-10   Views: 33
Author: kevinmathison
Published in: Customer Service

Silver Singles Account can very easily be cancelled through the Member Dashboard.

The steps are as below:

  1. Login to SilverSingles account
  2. Click on menu to reach the SilverSingles Membership Page via My Account option
  3. Click on Cancel link to initiate the cancellation.
  4. Provide the cancellation reason and click on Continue
  5. Finally for the verification re-enter the password and click on Confirm
  6. Once you confirm the cancellation, you will receive a confirmation email from the SilverSingles customer desk.

The alternative way in which SilverSingles Account can be cancelled is by dropping an e-mail to the customer service. The working hours of SilverSingles customer service is Weekdays round the clock and over weekends it is 09:00 AM to 08: PM

In case the cancellation request raised by you through the website is not processed, please contact the customer care to complete the cancellation.

The steps to contact the customer care are:

  1. When submitting your request please mention your registered email id or the SilverSingles user ID which can be found under My Account.
  2. Select the Cancellation topic if found else provide custom details.
  3. Once you click Submit, you will receive an automated notification containing the reference number of your SilverSingles Cancellation request.
  4.  This notification e-mail can be kept handy for any further communication with the SilverSingles customer care.
  5. Usually the turnaround time for any request is very low and the customer care team is very supportive with very good business understanding of the SilverSingles. Their response are very elaborate and easy to understand even by the non technical person.

The Android App based subscription can be easily cancelled via your Google Play accountUninstalling the App will not cancel the subscription.

The steps to Cancel SilverSingles subscription from your Google Play account are as below:

  1. Open Google Play Store App
  2. Verify whether you are logged in with the same credentials with which you purchased the subscription of SilverSingles.
  3. Tap Subscriptions on the menu
  4. Choose SilverSingles subscription to cancel
  5. Tap Cancel Subscription
  6. Follow the very easy self guided instruction to complete the cancellation of the SilverSingles account

The iOS App based subscription can be easily cancelled via your iTunes  account. Uninstalling the App will not cancel the subscription. The steps to Cancel SilverSingles subscription from your iTunes  account are as below:

  1. Go to Settings > Your Name > iTunes & App Store
  2. Tap your Apple ID at the top of the screen, then tap View Apple ID. You might need to sign in with your same Apple ID thorugh which SilverSingles subscription has been purchased.
  3. Scroll down to Subscriptions
  4. Tap the SilverSingles  subscription to manage.
  5. Tap Cancel Subscription to cancel your SilverSingles  subscription next to SilverSingles subscription.
  6. If you don’t see an option to cancel a SilverSingles  subscription, then it’s already cancelled and you won’t be able to renew.
  7. If you recently cancelled the SilverSingles  subscription, you should see the date through which you’ll have access to the SilverSingles  subscription.

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