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Marilynruth commented 4 months ago

If you are not able to activate your office for Mac, here are a few things you can try to activate it.

  • Make sure you have a genuine copy of Office 365 from the official website.

  • Then reset the credentials and remove the key chain using these steps.

    • Sign out

    • Remove keychain 

    • Open Finder and click on the applications button

    • Now, select utilities and ten keychain access and remove these password entries.

      • Microsoft Office Identities Cache 2

      • Microsoft Office Identities Settings 2

    • Then, you need to connect to a good internet connection.

  • You should also make sure that you are using the administrator account of the Mac.

Follow all this and your problem will be resolved pretty easily.

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